Terms of Use

The app and what it is for

Edose Evo lets you design curtains: pick materials and finishes, configure the mechanism (motor, remote control, smart-home integration, motor power, noise level, opening speed, maximum load), review specifications, preview the result in a room, see a price summary, and order the finished product for delivery. You may use it for your own personal or business purchasing needs.

Licence

We grant you a personal, non-exclusive, non-transferable, revocable licence to install and use the app on devices you own or control. You may not copy, modify, reverse-engineer, resell or redistribute the app, its catalogue images or its pricing data, except where law permits.

Designs, previews and specifications

The Room Preview is an illustration to help you choose. Colours, textures and proportions on screen may differ from the finished fabric and hardware. Specifications shown for compatibility and installation are provided in good faith from manufacturer data; you are responsible for confirming that your wall, window, power supply and smart-home system are suitable, or for asking us before ordering.

Designs saved to Favourites or My Designs remain yours. They are stored on your device and are not backed up by us.

Prices and price summary

The price summary, subtotal, shipping and discount are calculated from the options you select and are shown before you confirm. Prices are in the currency displayed in the app and include applicable taxes unless stated otherwise. We may correct obvious pricing errors before dispatch; if the corrected price is higher you may cancel for a full refund of anything paid.

Placing an order

When you complete Checkout, you make an offer to buy the configured product. We accept it when we issue an order number and estimated arrival date. You must give an accurate full name, phone number, city, address, unit or apartment, and postcode; we are not responsible for delays or failed delivery caused by incorrect details.

Because curtains are made to your measurements and choices, orders cannot be changed once manufacturing begins. Contact us promptly at harper.jensen56@gmail.com with your order number if you need a change; we will help if the order has not entered production.

Payment

Cash on delivery is available; the full Total shown at checkout is payable to the courier or installer on delivery, and goods remain our property until paid. Where other payment methods are offered they are processed by third-party providers under their own terms. Refusing delivery of a made-to-order product without a valid reason may result in a cancellation charge covering materials and labour.

Delivery and tracking

Estimated arrival dates in Order Tracking are estimates, not guarantees. We will keep them updated as best we can. Risk in the goods passes to you on delivery. Please inspect the parcel and report visible damage within 48 hours.

Returns, defects and warranty

Made-to-measure goods are not returnable for change of mind. If a product arrives damaged, does not match your confirmed design, or develops a manufacturing fault within the warranty period stated on your order confirmation, we will repair, replace or refund it. Nothing in these terms limits statutory consumer rights that cannot be excluded.

Motorised products and safety

Motorised curtain systems must be installed according to the supplied instructions and local electrical regulations. Do not exceed the stated maximum load. Keep remotes and smart-home controls away from children. We are not liable for damage caused by improper installation, overloading or unauthorised modification.

Acceptable use

• Do not place fraudulent or hoax orders
• Do not interfere with the app, its data or other users
• Do not use catalogue imagery or specifications for a competing service

Intellectual property

The app, its name, logo, collections, catalogue photography and text belong to Harper Jensen or licensors. You retain rights in the designs you configure; you grant us only the right to use them to manufacture and deliver your order.

Liability

The app is provided "as is". To the fullest extent permitted by law, we are not liable for indirect or consequential loss, or for loss arising from reliance on previews or estimates. Our total liability for any order is limited to the amount paid for that order. Nothing excludes liability for death, personal injury caused by negligence, fraud, or anything else that cannot lawfully be excluded.

Privacy

How we handle your designs and order details is described in our Privacy Policy, which forms part of these terms.

Changes and termination

We may update the app or these terms. The effective date at the top will change and significant updates will be shown in the app. We may suspend access for breach of these terms. You may stop using the app at any time by uninstalling it; orders already placed remain subject to these terms.

Governing law and contact

These terms are governed by the laws of the jurisdiction in which the publisher operates, without affecting mandatory consumer protections where you live. Questions: harper.jensen56@gmail.com.